Thank you for visiting the website of SEW-EURODRIVE and for your interest in our company and products. The privacy and protection of your personal data are important to us, and we take this into account in all our business processes. We process and treat the personal data collected when you visit our websites confidentially and in accordance with legal requirements.
We do not collect any personal data (e.g. name, address, phone number or e-mail addresses) via our website, except if you voluntarily make such data available (e.g. by registering, participating in a survey), or if you have agreed, or if corresponding legal regulations regarding the data protection permit the use of your data.
Use of personal data and principles of purpose
The personal data you provide is usually used to respond to your queries, process your orders or allow you to access specific information or offers.
To maintain customer relationships it may also be necessary
- for us to store and process personal data to be able to respond to your needs more effectively and improve our products or services; or
- for us (or a third party on our behalf) to use this personal data, at your request, to contact you about our offers that may be useful for your business (e.g. in the form of the SEW‑EURODRIVE Newsletter) or to conduct online surveys to be able to better meet the requirements and demands of our customers.
It goes without saying that we respect your decision not to allow us to use your personal data to support our customer relationship (in particular for direct marketing or marketing research purposes). We will neither sell your personal data to third parties nor market it in any other way.
We will only collect, process or use the personal data you provide online for the specified purposes, unless the collection, processing or use
- is for another purpose directly related to the original purpose for which the personal data was collected
- is necessary to prepare, negotiate or perform an agreement with you
- is required by law or the competent governmental or judicial authorities
- is necessary to establish or protect a legal claim or for defense in the face of legal action.
Automatically collected non-personal data
When you access our websites, we may automatically (i.e. without a registration process) collect general non-personal information (e.g. type of internet browser and operating system used, date and time of your visit, domain name of the website from which you accessed our site, number of visits, average time spent on the site, pages viewed).
Data is collected and saved on these websites for marketing and optimization purposes using technology from etracker GmbH. User profiles can be created under a pseudonym using this data. Cookies can be used for this purpose. Cookies are small text files that are stored locally in the clipboard of your internet browser when you visit a website. Cookies enable a site to recognize the internet browser again. Data collected using etracker technologies will not be used to personally identify visitors to this website and will not be combined with the personal data of the anonymous profile without the express permission of the respective individual.
We use this data to monitor the success of our websites and improve their performance or content.
1. SEW-EURODRIVE cookies
When you visit one of our websites, information in the form of a “cookie” may be saved on your computer, which will automatically recognize your computer the next time you visit our site. Cookies enable us, for instance, to adapt the viewing preferences and functions of our website to your interests, or to save your password so that you will not have to enter it again every time you visit our site. If you do not want us to recognize your computer, you can set up your internet browser to delete cookies from your hard drive, block cookies or issue a warning before storing a cookie. It can, however, mean that individual functions and features on our website will no longer be available.
2. Third-party cookies
Some websites and applications feature content and services from other providers, which may use their own cookies and active components. SEW-EURODRIVE has no influence on the way these providers process personal data. Please see the websites of these providers to find out about how they handle your data.
Our websites use the YouTube video platform, which is operated by YouTube, LLC, 901 Cherry Ave, San Bruno, CA 94066, USA. YouTube is a platform that enables playing back audio and video files. Some of our website contain embedded YouTube videos. When you access this type of website, the embedded YouTube video player connects to YouTube to ensure technical transmission of the video or audio file. Data is transmitted to YouTube when making a connection with YouTube. You can find out more about the purpose and scope of the data gathering, the subsequent processing and use of the data by YouTube, as well as your rights in this respect and your settings options in order to protect your private sphere in the data protection notice of YouTube, https://www.google.com/intl/de/policies/privacy
TLS encryption with https
We use https in order to transfer data securely over the internet. By using TLS (transport layer security), an encryption protocol for secure data transfer over the internet, we can ensure that confidential data is protected. You can recognize the use of this data transfer security tool by means of the small lock symbol at the top left of the browser and the use of the https title as part of our internet address.
You have the rights of information, rectification, erasure, restriction, data portability, revocation and objection as a general rule. In such events, please contact email@example.com. Personal data is deleted if you revoke permission for its storage, if your personal data is no longer required for the purpose for which it was originally stored, or if storage is no longer permissible for other legal reasons. This does not affect data required for billing and accounting purposes, or that has to be stored for legal reasons.
Should you be of the opinion that the processing of your data breaches data protection laws or your rights under data protection legislation have otherwise been infringed, you can complain to the supervisory authority. In Austria, you can contact the data protection authority as follows:
Österreichische Datenschutzbehörde (Austrian Data Protection Authority)
Telephone: +43 1 52 152-0
SEW-EURODRIVE implements technical and organizational security measures to protect your personal data against unintentional or unlawful deletion, alteration or loss as well as unauthorized disclosure or access.
Use of external links
Our websites contain links to other websites. SEW-EURODRIVE is not responsible for the data protection policies or the content of these other websites.
For information, suggestions and complaints regarding the processing of your personal data, please refer to the contact address specified in our imprint. Should incorrect information be stored despite our efforts to ensure that the data stored is accurate, we will correct this information at your request.
© 2018 SEW-EURODRIVE Ges.m.b.H.